3bet Privacy Policy — How Your Data Is Protected

3bet-baji.com (referred to as "3bet" or "we") operates a trusted online betting platform for users in Bangladesh. We believe that your personal data belongs to you — and protecting it is our responsibility.

This privacy policy is written in full to ensure every 3bet user clearly understands what information we collect, why we collect it, and how it is used and protected. This policy applies to all use of the 3bet website, mobile app, or any of our services.

3bet's privacy policy may be updated from time to time. Whenever significant changes are made, we will notify you via your registered email or an in-app notification. The "Last Updated" date at the top of this page always reflects the most current version.

3bet collects several types of information from users — data you provide directly, usage data collected automatically, and information received through third parties. See below for full details:

A copy of your national ID or passport may be requested for KYC verification. These documents are used solely to confirm your identity and prevent money laundering. They are never sold to third parties.

3bet never collects or uses your information unnecessarily. Every piece of data is used for a specific, legitimate purpose. The purposes are clearly outlined below:

• Account Creation & Management: To complete registration, keep your login secure, and send account-related communications.
• Payment Processing: To process deposits and withdrawals securely and to maintain transaction records.
• Service Improvement: To analyze user preferences and further enhance the betting experience.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations — including AML (Anti-Money Laundering) rules.
• Promotional Communications: To send you SMS or email notifications about bonuses and offers, with your consent.
• Customer Service: To provide prompt and effective resolution of complaints and queries.
• Responsible Betting: To identify signs of addiction early and provide timely support.

3bet uses industry-standard security measures to keep your data safe. All information is stored on encrypted servers, and SSL/TLS technology is used to secure all communications.

• 256-bit SSL Encryption: All data transfers are fully encrypted — completely unreadable to hackers.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): OTP verification for an extra layer of security at login.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Limited Access: Only authorized personnel have access to sensitive information.
• Data Backup: Regular backups are maintained on secure cloud servers.

However, no internet-based system can guarantee 100% security. We therefore encourage all users to use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

3bet never sells your personal data. However, in certain limited circumstances, some information may be shared:

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, or Rocket.
• Law Enforcement: We are required to disclose information when compelled by a valid court order or government directive.
• Technology Partners: Trusted server hosting and cybersecurity providers — all bound by strict confidentiality agreements.
• Analytics Services: Anonymized usage data may be analyzed to help improve the platform.

3bet's website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser that help improve site functionality.

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Analytics Cookies: To understand which sections of the site are most visited — fully anonymous.
• Personalization Cookies: To remember your preferences such as language and display settings.

You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the site.

3bet believes you have the ultimate right over your own data. We uphold the following rights:

3bet strictly prohibits anyone under the age of 18 from registering or using our services. Date of birth is verified at registration, and age is confirmed through the KYC process.

If we become aware that a minor has created an account, it will be closed immediately and all collected data will be deleted in accordance with applicable law. Parents can use internet filtering tools to monitor their child's online activity.

If you suspect a minor is using 3bet, please report it immediately to support@3bet-baji.com. We will take swift action.

3bet does not retain your data any longer than necessary. All information is stored while your account remains active. Once your account is closed or becomes inactive, the following terms apply:

• Financial Transaction Data: Retained for up to 5 years in accordance with legal requirements.
• KYC Documents: Retained for up to 3 years after account closure, then securely deleted.
• Betting History: Retained for as long as the account is active. Deleted 1 year after closure.
• Customer Support Conversations: Deleted 2 years after the issue is resolved.
• Cookies & Session Data: Cleared at the end of your browser session or after a maximum of 30 days.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We take every concern seriously and aim to resolve issues as promptly as possible.

• Email: support@3bet-baji.com — for privacy-related matters, please include "Privacy Request" in the subject line.
• Live Chat: Click the chat icon at the bottom right of the site — available 24/7.
• Response Time: Usually within 24 to 48 hours. Complex matters may take up to 7 business days.